Shipping Details

Last updated: August 26, 2026

Thank you for shopping at VeloraAesthetics.store. Below you will find all the information you need about our shipping process.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Times

Estimated delivery times after dispatch:

• Domestic (Australia): 3–7 business days
• International: 7–21 business days depending on destination

Please note that delivery times are estimates and may vary due to customs, carrier delays, or other unforeseen circumstances.

3. Shipping Rates

Shipping rates are calculated at checkout based on your location and the weight of your order. We offer free standard shipping on orders over a qualifying amount where applicable.

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier's website.

5. Customs & Duties

For international orders, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our shipping fees.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at support@VeloraAesthetics.store so we can assist you in resolving the issue.

7. Contact Us

For any shipping-related questions, please email us at support@VeloraAesthetics.store.